Sumit has a wealth of 20 years of experience in Loyalty, CRM, Business Strategy and Marketing, Sales, Distribution & Channel. He is proficient in identifying business lines, conceptualization and inception of new business verticals, managing P&L during expansion and profitability stages, achieving revenue and business objectives, heading budget of 100+ crores, driving profitability through Data analytics and CRM, etc.
Sumit is currently the Head of Loyalty and Analytics at India’s leading retail company Shoppers Stop Ltd. He has been working at Shoppers Stop for 3 years handling pivotal business functions that contribute significantly to the bottom line of the company. Sumit’s journey in the company began in 2015 when he joined as Head of Loyalty leading the 5 MILLION STRONG First Citizen Loyalty Program.
