Karan Singh Magic is an Indian magician. He is known for using his audience as a prop while performing on stage and ‘the mentalist who figured out Shah Rukh Khan’s ATM Pin’ by GQ India.
As GCCs continue to drive momentum in India’s services sector and transition from delivery centers to digital innovation hubs, the talent landscape is evolving rapidly. Are we keeping pace with these shifts and adapting to the changing dynamics of the employer–employee relationship? This session will explore whether organizations are transforming quickly enough to inspire, motivate, and support their talent through this next phase of growth.
Great GCCs win on empowerment, clarity, and trust. We’ll dig into mechanisms that move teams from ticket takers to problem owners—product thinking, internal marketplaces, OKR alignment, and manager habits that reduce micromanagement. The outcome is a culture that attracts top talent and produces repeatable innovation.