A comprehensive platform for discussing the multifaceted roles of GCCs in driving innovation, navigating through challenges, and shaping the future of work, reflecting both the insights from the broader trends observed in the industry.
Navigating Through Uncertainty
Resilience and Adaptation in GCCs
We explore how GCCs have navigated through recent global challenges, including economic downturns and the pandemic, showcasing their resilience and capacity to adapt. Discussions can delve into strategies for recovery, lessons learned, and how GCCs are realigning their operations to thrive in uncertain times.
Innovation at Scale
Leveraging India's GCC Ecosystem for Global Competitiveness
Focusing on the role of innovation within GCCs, this theme can highlight how these centers are not just cost-saving entities but crucial hubs for innovation and strategic growth. Sessions can cover the adoption of new technologies, such as AI and analytics, sectoral contributions, and case studies of GCCs driving significant competitive advantages for their parent companies.
The Future of Work and Talent in GCCs
Building a Sustainable and Inclusive Ecosystem
With the evolving nature of work and the significant role GCCs play in employment, this theme can address how these centers are adapting to new work models, focusing on talent acquisition, development, and retention. It can also cover diversity and inclusion efforts, the impact of remote and hybrid work models, and strategies for building a sustainable talent pipeline in the face of digital transformation.
India hosts more than 1,600 GCCs, employing over 2 million professionals, with projections suggesting this number could exceed 2,000 by the fiscal year 2026-27.
On average, companies can save 30-70% in operational costs by establishing a GCC in locations like India, due to lower labor and infrastructure costs.
80% of GCCs are playing a critical role in their parent company's digital transformation initiatives, emphasizing the strategic importance of GCCs beyond cost savings.
Bengaluru is the leading city for GCCs in India, housing 47% of these centers. Delhi NCR and Mumbai follow with 16% and 13% respectively, while Pune, Chennai, and Hyderabad collectively account for 20%.
Our Speakers
GCC Leaders from Our Previous Gatherings
C. P. Gurnani
Former CEO & Managing Director of Tech Mahindra.
Nayeema Kouser
Centre Head (Board Member) at Kraft Heinz Global Capability Centre
Rajesh Puneyani
Kenvue GCC - VP Technology & Site Leader
Kamal Sharma
Digital Transformation Leader | Global Digital Hubs Leader at Carrier
Pawan Sachdeva
Managing Director - Technology at Carelon Global Solutions India
Kaushik Das
Managing Director at JCPenney India
Thameem Kamaldeen
Managing Director at Alstom Transportation
Lalitha Indrakanti
CEO at Jaguar Land Rover Technology & Business Services India
Through honoring innovation, leadership, and excellence, these awards showcase the pivotal role played by GCCs in driving forward the global business landscape, fostering growth, and pioneering new frontiers of success.