Balaji Narasimhan, Senior Director and Head of Operations at TransUnion’s Global Capability Center (GCC) in Chennai, orchestrates global delivery for US and UK teams, spearheading Business Process Management and Intelligent Automation. With nearly 25 years in IT services, he’s navigated diverse verticals and helmed large-scale transformations. Formerly a Delivery Partner at Cognizant, he oversaw digital initiatives for media clients. At Royal Bank of Scotland, Balaji led core banking operations and directed a major demerger program. His tenure at Infosys saw him driving strategic initiatives, including margin optimization and mainframe migrations. Armed with a master’s in computer science from the University of Madras, his leadership steers TransUnion’s global strategy, benefiting clients across 30+ countries.
Balaji Narasimhan
Head of Operations | GCC Site Leader at TransUnion