Dr. Ravi Vijayaraghavan is a Senior Vice President at Flipkart where he leads the Analytics and Applied Sciences organization. In his role as the Chief Data Analytics Officer, he has built a team that is a strong, strategic partnership function across the Flipkart Group. This team is responsible for leveraging data, analytics and science to drive decision-making and create business impact across all areas of Flipkart including Business Growth, Marketing, Customer Growth and Experience, Pricing, Assortment, Quality, Supply Chain, Product/Tech and Strategy.
Prior to joining Flipkart, Ravi was the Chief Data Scientist and Global Head of the Analytics and Data Sciences Organization at [24]7.ai – a silicon-valley-based company that builds machine learning and artificial intelligence driven software products for customer service. At [24]7.ai, Ravi and his team were responsible for invention, development, implementation, and optimization of all analytics and machine learning-driven solutions that form the core of [24]7’s product offerings. These products and solutions leverage machine learning to enable a more intuitive customer care experience for consumers through online and offline channels.
Before joining [24]7, Ravi held a variety of leadership roles at Ford Motor Company. His contributions were in the applications of computing, data science and analytics to design and optimization of business and engineering systems. He was the recipient of a Henry Ford Technology Award – the highest technical recognition at Ford. Ravi was also a vice president and part of the executive leadership team of Mu Sigma Inc., a Chicago/Bangalore based pure-play analytical services company. Ravi was nominated to be among the 10 most influential analytics leaders in India in 2015, 2016, 2018 and 2019 by Analytics India Magazine.
Ravi has 40+ patent filings, many peer-reviewed publications and has presented as invited/ keynote speaker at several international conferences. Ravi holds a Bachelor’s degree in Engineering from the Indian Institute of Technology – Madras, a PhD from University of Wisconsin-Madison, and an MBA from the Ross School of Business, University of Michigan – Ann Arbor.
Ravi currently lives in Bangalore with his wife and son.