Senior Vice President– Transformation, Innovation and Enablement at Optum Global
All Sessions by Rohit Agarwal
Day 3
Jun 22, 2025
10:00
GCCs at the Helm of Enterprise Reinvention: Bold Moves for a Disruptive Era
10:00 - 10:20
As industries undergo rapid transformation and disruption becomes the norm, Global Capability Centers (GCCs) find themselves at a pivotal crossroads. Originally designed to deliver operational efficiency, they are now being called upon to spearhead enterprise-wide innovation, scale transformative impact, and shape the trajectory of global business. With technologies like AI and automation reshaping priorities and competitive landscapes, how are GCCs adapting to lead in this new era? This session explores the bold strategies, future-ready operating models, and paradigm shifts that will define the next chapter of GCC leadership.
