Agenda

20-22 June 2025 | ITC Grand, Goa

Unveiling MachineCon GCC Summit 2025 Agenda

Discover Inspiring Sessions, Expert Insights, and Engaging Discussions on the Future of GCC Ecosystem

Our Schedule

We are in the process of finalizing the schedule & speakers for 2025. Please check back this page again.

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Day 1
Jun 20, 2025
15:00 - 15:30
Registration & Check-In
15:30 - 16:00
Opening Keynote
16:05 - 16:35
Icebreaker & Networking Session
16:40 - 17:10
Panel Discussion: How GCCs Are Driving Global Innovation Beyond Cost

Explore how GCCs have moved beyond traditional cost-saving roles to become critical innovation hubs. Learn strategies that enable GCCs to drive global value creation.
Main Hall
17:15 - 18:45
Refreshments & Transition
18:50 - 19:35
External Power Speaker Fireside
19:40 - 21:10
Informal Dinner & Social Hour

Day 2
Jun 21, 2025
09:00 - 10:00
Networking Breakfast
10:00 - 10:30
Plenary Keynote
10:35 - 10:55
Keynote
11:00 - 11:20
Coffee Break
11:25 - 11:55
Panel Discussion: Operational Best Practices for Scaling High-growth GCCs

Gain insights into managing rapid growth and expansion within GCCs. Discuss practical approaches to maintaining operational excellence, agility, and scalability.
Main Hall
12:00 - 12:20
Keynote
12:25 - 12:45
Keynote
13:55 - 14:25
Panel Discussion: New Metrics for Measuring GCC Success Beyond Efficiency and Cost Savings

Discover alternative metrics and KPIs that accurately reflect GCC value in today's business landscape. Move beyond traditional financial indicators to measure innovation, impact, and strategic alignment.
Main Hall
14:30 - 14:50
Keynote
14:55 - 15:55
[Interative Case Study Roundtable] Effective Collaborative Models Between GCCs, Startups, and Service Providers

In this interactive case-study roundtable, attendees will collaborate in small groups to analyze real-world examples of successful partnerships between GCCs, startups, and service providers. Through guided discussions, participants will uncover best practices, identify challenges, and co-create actionable frameworks for effective cross-sector collaboration.
Main Hall
16:00 - 16:20
Coffee Break
16:25 - 16:45
Keynote
16:50 - 17:35
External Power Speaker Fireside
17:40 - 18:25
The GCC Excellence Awards 2025
18:30 - 19:15
Pre-Gala Networking Reception
19:20 - 21:20
Gala Dinner

Day 3
Jun 22, 2025
09:00 - 10:00
Networking Breakfast
10:00 - 11:30
GCC Leaders Workshop
11:35 - 12:05
Closing Networking Reception

Key Themes

A comprehensive platform for discussing the multifaceted roles of GCCs in driving innovation, navigating through challenges, and shaping the future of work, reflecting both the insights from the broader trends observed in the industry.

Navigating Through Uncertainty

Resilience and Adaptation in GCCs

We explore how GCCs have navigated through recent global challenges, including economic downturns and the pandemic, showcasing their resilience and capacity to adapt. Discussions can delve into strategies for recovery, lessons learned, and how GCCs are realigning their operations to thrive in uncertain times.

Innovation at Scale

Leveraging India's GCC Ecosystem for Global Competitiveness

Focusing on the role of innovation within GCCs, this theme can highlight how these centers are not just cost-saving entities but crucial hubs for innovation and strategic growth. Sessions can cover the adoption of new technologies, such as AI and analytics, sectoral contributions, and case studies of GCCs driving significant competitive advantages for their parent companies.

The Future of Work and Talent in GCCs

Building a Sustainable and Inclusive Ecosystem

With the evolving nature of work and the significant role GCCs play in employment, this theme can address how these centers are adapting to new work models, focusing on talent acquisition, development, and retention. It can also cover diversity and inclusion efforts, the impact of remote and hybrid work models, and strategies for building a sustainable talent pipeline in the face of digital transformation.

India hosts more than 1,600 GCCs, employing over 2 million professionals, with projections suggesting this number could exceed 2,000 by the fiscal year 2026-27.

On average, companies can save 30-70% in operational costs by establishing a GCC in locations like India, due to lower labor and infrastructure costs.

80% of GCCs are playing a critical role in their parent company's digital transformation initiatives, emphasizing the strategic importance of GCCs beyond cost savings.

Bengaluru is the leading city for GCCs in India, housing 47% of these centers. Delhi NCR and Mumbai follow with 16% and 13% respectively, while Pune, Chennai, and Hyderabad collectively account for 20%.